Frequently Asked Questions

Confanum is purpose-built for fan conventions, comic cons, gaming expos, anime conventions, renaissance faires, and specialty gatherings — the kinds of events where you need guest management, panel schedules, vendor halls, photo ops, and engaged attendees. We serve events from a few hundred to tens of thousands of attendees.

Fully customized. Your convention gets a white-labeled app with your logo, colors, background imagery, and menu structure. Attendees see your brand — not ours. We also configure which features are active for your event, so you only see what's relevant.

Yes. The app caches all schedules, maps, guest profiles, and vendor listings locally. This is critical for convention centers where Wi-Fi is unreliable or costs extra. When connectivity returns, the app syncs any updates automatically.

Yes. Create ticket types (GA, VIP, Weekend Pass, etc.), set pricing and quantity limits, offer promo codes, and share a public purchase page. On event day, use the Box Office for walk-up sales and the Check-In Station for QR code scanning at the door.

You create shifts in the Shift Builder, then share a public application page. Volunteers apply, you approve them, and they pick their own shifts through a self-service portal. Track hours, manage across multiple events, and build a returning volunteer database over time.

Absolutely. Clone your event to copy the schedule, guest roster, FAQ, and more. Then use the bulk date adjuster to shift everything forward and the room renamer if your venue changed. What used to take weeks of re-entry takes minutes.

Yes. Every client gets hands-on training before their event. We walk through every feature you'll use, help you load initial content, and provide direct support during the event itself. We've been on convention floors — we know what it takes.