Cookie Policy

1. Introduction

Confanum ("we," "us," "our," or "Company") uses cookies and similar tracking technologies on the Confanum platform, including our website at confanum.com, the Confanum admin dashboard, and the Confanum mobile application (collectively, the "Service"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and understand how you use the Service. By continuing to use our Service, you consent to our use of cookies as described in this policy, except where your browser or device settings prevent cookie placement.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functioning of the Service and cannot be disabled without affecting your ability to use core features:

• Authentication Cookies: Provided by Firebase (Google), these cookies store your authentication session and keep you signed into your account. Without these cookies, you would need to log in each time you visit.
• CSRF Protection Cookies: Cross-Site Request Forgery (CSRF) protection tokens prevent unauthorized actions from being performed on your behalf. These are essential for the security of your account and data.
• Session Management Cookies: These cookies maintain your session state, allowing us to provide a continuous experience as you navigate through the Service.

Analytics Cookies

We use analytics cookies to understand how users interact with the Service, measure usage patterns, and improve the platform's features and performance:

• Amplitude Analytics: When applicable, we may use Amplitude to track how you use the Service, including which features you access, the pages you visit, and your session duration. This data helps us identify areas for improvement and prioritize feature development. You can learn more about Amplitude's practices at amplitude.com.

Functional Cookies

These cookies enhance your experience by remembering your choices and customizations:

• User Preferences: Cookies may store your chosen language, display settings, timezone preferences, and other customizations so you don't have to reconfigure them on each visit.
• Theme and Interface Preferences: If available, cookies remember your preferred user interface theme (e.g., light or dark mode) and layout preferences.

Third-Party Cookies

The Service integrates with third-party services that may place their own cookies on your device:

• Calendly: If you use our demo scheduling feature, Calendly may place cookies to manage your booking session. For more information, see Calendly's cookie policy at calendly.com.
• Payment Processors (Stripe, Square, PayPal): When processing payments, our payment processors may use cookies to secure your transaction and prevent fraud. These third parties have their own privacy and cookie policies that govern their use of cookies.
• Firebase Services (Google): Beyond authentication, Firebase may place cookies for crash reporting and other analytics purposes. See Google's cookie policy for details.
• AWS Services: Amazon Web Services, which hosts our platform, may place cookies for content delivery and service optimization.

3. How to Manage Cookies

Browser Controls

Most web browsers provide controls that allow you to manage cookies. You can typically:

• View cookies: See all cookies stored on your device from specific websites
• Block cookies: Prevent websites from placing new cookies
• Delete cookies: Remove all cookies or cookies from specific sites
• Manage cookie preferences: Control which categories of cookies you accept

To manage cookies in your browser, refer to your browser's help documentation:

• Chrome: Visit support.google.com/chrome
• Firefox: Visit support.mozilla.org
• Safari: Visit support.apple.com
• Edge: Visit support.microsoft.com

Important Note on Essential Cookies

Disabling essential cookies may prevent you from logging in, maintaining a session, or using certain core features of the Service. We recommend keeping essential cookies enabled for a fully functional experience. You can typically block only non-essential cookies while allowing essential ones through your browser settings.

Third-Party Opt-Out

To opt out of certain third-party analytics and tracking, you can visit:

• Amplitude Opt-Out: amplitude.com/opt-out
• Network Advertising Initiative (NAI): optout.networkadvertising.org

4. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing or honoring DNT signals. Confanum does not respond to DNT browser signals, but you can use the cookie management tools described above to control cookie placement.

5. Mobile Applications

The Confanum mobile application uses similar technologies to cookies (such as mobile analytics and session tokens) to maintain your session and understand app usage. You can manage permissions and data collection through your mobile device's settings for each application.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to third-party services, or changes in applicable privacy regulations. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date." Your continued use of the Service after changes are posted constitutes your acceptance of the updated Cookie Policy.

7. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or how to manage your preferences, please contact us at:

Confanum
Email: privacy@confanum.com
Website: www.confanum.com

For more information about how we handle personal information and privacy generally, please see our Privacy Policy.