A white-labeled iOS + Android app published under your brand to your own developer accounts. This page walks through what we need from you, what we'll do, and roughly how long it takes.
If you already have an Apple Developer + Google Play account and your branding ready, we can typically have a working build in TestFlight + Internal Testing within 3–5 business days. First-time accounts add 1–2 weeks of identity verification on Apple's side. Store review adds another 24–72 hours per platform per submission.
The name that appears under the icon on the home screen and at the top of the app. Keep it short — iOS shows ~12 characters before truncating. "DragonCon" and "ACME Comic Fest" both fit.
Also tell us: the longer, full marketing name for the store listing (e.g. "ACME Comic Fest – Official App") if it's different.
A square PNG, 1024×1024 pixels, no transparency, no rounded corners (the OS rounds them for you). Ideally a tight focal mark — fine details disappear at the 32 px home-screen size.
If you only have an SVG / logo file, send it — we'll render the 1024×1024 and bounce a draft back for approval.
The full-bleed image shown for the first half-second after the app launches, while the bundle initializes. Same logo as the icon usually works; or a horizontal lock-up with a tagline.
Send us: the artwork at a generous size (at least 2048 px on the long edge) and the background color we should pad it with (hex code).
Primary accent color (hex) used for tabs, buttons, and the splash background. Defaults to neutral grey if you skip it.
The app gets published under your developer accounts so you own the listings, the customer reviews, and the relationship with both stores. We work inside your accounts as an invited collaborator.
Invite mobile@confanum.com as an Admin (App Store Connect → Users and Access → "+" → Apple ID + Role: Admin). Admin gets us everything we need: create the app record, manage versions, upload builds, submit for review, and access TestFlight.
If you prefer to scope us down: after we create the app record, you can move us to "App Manager" with access to that one app only. Just easier to start as Admin.
Go to developer.apple.com/programs/enroll. $99/year. Choose Organization (not Individual) — Organization shows your company name in the store; Individual shows your personal name.
You'll need: a D-U-N-S Number (free from Dun & Bradstreet, 24–72h to issue), your company's legal name + address as registered with D&B, and the website at that domain. After enrolling, Apple's identity verification takes 1–5 business days; sometimes longer for new businesses.
Heads up: Apple occasionally calls the listed phone number to verify. Pick up.
We can act as your authorized agent. Send us: legal entity name, registered business address, D-U-N-S number (or permission to apply for one on your behalf), a contact phone Apple can verify, the $99 fee (we'll invoice), and a signed letter of authorization. Plan on 2–3 weeks before the account is active.
Invite mobile@confanum.com as an Admin (all permissions) (Play Console → Users and permissions → Invite new users → All apps + Admin). Admin lets us create the app, upload bundles, configure the store listing, and ship to internal testing → closed → production tracks.
Scoped-down alternative: after we create the app, you can change us to per-app permissions with only "Release manager" + "Store listing manager" enabled. Again, simpler to start with Admin and tighten later.
Go to play.google.com/console/signup. $25 one-time fee (vs. Apple's annual). Choose Organization as account type and provide the D-U-N-S number when prompted.
Identity verification for org accounts typically clears in 2–3 business days. Google requires a public-facing website + a way to contact you that matches the org records.
Heads up: Google has tightened first-app review for new dev accounts. Expect your first submission to take 5–7 days vs. the usual 24–72 hours. After app #1 ships, subsequent reviews speed up.
Same authorization-letter process as Apple. We'll need the D-U-N-S number, registered business details, and the $25 fee. Account active in ~1 week.
Anything you skip here, we'll fill in with our stock language tailored to your event type. You can always edit the listing in the store consoles later.
The one-liner that shows above the "Install" button on the Play listing. Stock fallback: "Schedule, guests, maps, and tickets for [Event Name]."
The full body shown when someone taps "More" on the listing. Stock fallback: we use a tailored description per vertical (convention / faire / expo / festival / corporate event) — typically 5–6 short paragraphs covering schedule, guest meet-and-greets, ticketing, maps, and notifications.
Search terms that don't appear in the visible description. Stock fallback: we seed with your event name, vertical, location, and common attendee search patterns.
Required by both stores. Defaults to your main contact email and event website if you don't specify.
Required by both stores. If you don't have one, we host a stock policy at confanum.com/app-privacy that you can reference. If you have your own, just send the URL.
The stores require a functional app at the time of submission. Apple in particular rejects "empty" apps. Two paths:
We populate the app with a representative schedule, guest list, map, and FAQ for your event. Once Apple + Google approve, your live build is essentially "swap in real content." This is the right choice if your event is more than 6 weeks out — getting the first approval done now gives us a clean fast-lane for every subsequent update.
Timeline from "yes": 1–3 weeks to "live in both stores" assuming accounts already exist.
We hold the submission until your schedule, guests, and other content are populated in the admin portal. Cleaner first-impression for reviewers, but it compresses the timeline.
Risk: if Apple kicks the first submission back with a question (~25% of new-account first submissions), the round-trip costs another 24–48 hours. Don't wait until the last week before your event.
Worst case: brand-new dev accounts on both platforms + Apple identity verification snag + Google first-app extra review = ~4 weeks. Tell us early if your event is less than 4 weeks out and we'll prioritize accordingly.
Subject line: "[Your Event Name] — Mobile app onboarding" so we route it correctly. Attach the icon + splash artwork; everything else can be in the body of the email.